FAQ

The Ergo Spout® will fit on any regular mouth mason jar from 12oz. to 64oz. that has a mouth width of 2.75 inches.

We are in the process of designing a wide mouth version of the Ergo Spout® and hope to launch it in 2020.

You can find all the information you need to get started with your Ergo Spout® HERE.

Yes! The Ergo Spout® is dishwasher and microwave safe.

If your product is missing a gasket when it arrives please contact us at [email protected] and we will hook you up. If you need to purchase replacement gaskets you can find those in our shop.

The Ergo Spout® is made of polypropylene with TPE overmolding.

Yes! The Ergo Spout® is BPA and phthalates free.

Yes, the packaging is recyclable.

The Ergo Spout® was designed to be a serving piece rather than for storage, therefore the Ergo Spout® creates a seal between the jar and the lid with a silicone gasket, but does not create a full seal between the spout and the flip-top cover.

You can read about how Kate came up with the idea for the Ergo Spout® HERE.

You can read about 11 features that make the Ergo Spout® unique HERE.

Yes. The Ergo Spout® has both patents and trademarks either registered or filed in the United States (U.S. Pat. No. D874,215) and internationally (U.S. Pat. No. ZL2018305882943).

We spent over two years developing, designing, and launching our Kickstarter campaign for the Ergo Spout®.

You can find all the places the Ergo Spout® has been featured HERE.

The Ergo Spout® was designed in Utah, USA and is manufactured in China.

If you are unsatisfied with the Ergo Spout® you can return or exchange it. You simple have to pay for return shipping. You can find our full return policy HERE.